Frequently Asked Questions
Everything you need to know about Divi Scalp & Hair Health products and services.
How soon can I expect to see results from the Scalp Serum?
While individual results vary, most customers begin to notice a difference in scalp health and hair appearance within 90 days of consistent daily application.
Are Divi products safe for color-treated or chemically treated hair?
Yes, all our products are formulated to be color-safe and gentle enough for hair that has undergone chemical treatments or extensions.
What is your shipping policy and estimated delivery time?
We offer standard shipping across the United States, typically arriving within 3-7 business days. International shipping times vary by location and are calculated at checkout.
Can I return a product if it doesn't work for me?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team within 30 days of delivery to initiate a return or exchange.
Are your formulas vegan and cruelty-free?
Absolutely. Divi is committed to ethical beauty; all our products are 100% vegan, cruelty-free, and formulated without parabens or sulfates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay.